Shipping Policy

Welcome to Folliconix! We aim to provide a seamless shopping experience with fast and reliable delivery. Here is everything you need to know about our shipping and delivery process:

1. Shipping Areas

We proudly offer free shipping and cash on delivery (COD) all over Pakistan. Whether you're in Karachi, Lahore, Islamabad, or any other city or town, we’ve got you covered!

2. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a convenient payment option for all customers within Pakistan. Simply select COD at checkout and pay for your order when it arrives at your doorstep.

Important Notes for COD Orders:

  • Free COD: Cash on delivery is completely free for all orders within Pakistan.

  • If your order is not received or returned due to incorrect address details or non-payment, we reserve the right to cancel any future COD orders for your account.

  • COD is available on all orders, no minimum purchase required!

3. Shipping Fees

  • Free Shipping on all orders within Pakistan! No hidden fees or extra charges.

4. Order Processing Time

  • Orders are processed and dispatched within 1-2 business days.

  • After dispatch, you will receive a tracking number so you can monitor the status of your order.

5. Delivery Times

  • Standard Shipping: Orders are typically delivered within 3-5 business days.

  • Express Shipping: For faster delivery, we offer express shipping (1-2 business days) in select areas.

Please note that delivery times may vary depending on your location, weather conditions, and holidays.

6. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details. You can track your order via the courier’s website or directly from the tracking link provided.

7. Address Accuracy

Please ensure the shipping address you provide is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete address details.

8. Lost or Damaged Items

In the unlikely event that your order is lost or damaged during delivery, please contact us within 7 days of receiving the item. We will work with the courier to resolve the issue as quickly as possible.

9. Return and Refund Policy

For any questions related to returns or refunds, please refer to our Return & Refund Policy.